25 November 2015

Railway Refund/cancellation Charges REVISED REFUND RULES w.e.f.12.11.2015

Certain Provisions of refund rule have been amended and comprehensive refund Rules have been notified after 1998.  The new Refund Rule shall be effective w.e.f 12.11.2015.

ØThe objective of the new changes in the refund rule are as under:

(i)        To Plug the scope of misuses.

(ii)Facilitate passengers with mobile ticketing/proposed paperless ticketing etc.

(iii)Discourage touts/agents o­n black marketing of tickets.

(iv)Automatic refund of fare o­n e-tickets in  case of cancellation of trains(Already implemented w.e.f 01.07.2015) No TDR filling is required in this case.

(v)The major changes in the existing rules are as under:



Rule No

Pre revised (before 12.11.2015)

Revised (w.e.f 12.11.2015)

1.

Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:

i)Unreserved (second class): Rs.15

ii)Second class (reserved) and other classes :Rs : 30

Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:

i)Unreserved (second class): Rs.30

ii)Second class (reserved) and other classes :Rs : 60

2.

Cancellation charge per passenger o­n confirmed(reserved) tickets:-

i) 48 hours before the scheduled departure of the train minimum cancellation charge.

1st AC/executive class   : Rs 120

2AC/1st class                 : Rs.100

3AC/ACC/3A economy: Rs.90

Second sleeper class      : Rs.60

Second class                  : Rs.30

ii)Between 48 hours and 6 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.

iii)From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @50% subject to minimum charge as per (i) above.

(iv) No refund after the above prescribed time limit.

Cancellation charge per passenger o­n confirmed(reserved) tickets:-

i)48 hours before the scheduled departure of the train minimum cancellation charge.

1st AC/executive class   : Rs 240

2AC/1st class                 : Rs.200

3AC/ACC/3A economy: Rs.180

Second sleeper class      : Rs.120

Second class                  : Rs.60

ii)Between 48 hours and 12 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.

iii)between 12 hours and 4 hours before the scheduled departure of the train          @ 50% subject to minimum charge as per (i) above.

(iv) No refund after the above prescribed time limit.

3.

Partially confirmed :

Upto  two hours after the actual departure of the train.

Partially confirmed :

Upto  half an  hour before  the  scheduled  departure of the train.

4.

Refund o­n unused RAC/WL tickets:

Upto 3 hours of the actual departure of the train subject to deduction in clerkage charge.

No refund after the above prescribed time limit.

Refund o­n unused RAC/WL tickets:

Upto half an hour before the scheduled departure of the train subject to deduction in clerkage charge.

No refund after the above prescribed time limit.

5.

In case of cancellation of trains  for e-tickets:

Before 01.07.2015 for refund, TDR had to be filed.

No change for counter PRS ticket.

In case of cancellation of trains  for e-tickets:

W.e.f 01.07.2015, automatic refund is granted. Filing of TDR is not required. No change for counter PRS ticket.

Certain Provisions of refund rule have been amended and comprehensive refund Rules have been notified after 1998.  The new Refund Rule shall be effective w.e.f 12.11.2015.

ØThe objective of the new changes in the refund rule are as under:

(i)        To Plug the scope of misuses.

(ii)Facilitate passengers with mobile ticketing/proposed paperless ticketing etc.

(iii)Discourage touts/agents o­n black marketing of tickets.

(iv)Automatic refund of fare o­n e-tickets in  case of cancellation of trains(Already implemented w.e.f 01.07.2015) No TDR filling is required in this case.

(v)The major changes in the existing rules are as under:



Rule No

Pre revised (before 12.11.2015)

Revised (w.e.f 12.11.2015)

1.

Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:

i)Unreserved (second class): Rs.15

ii)Second class (reserved) and other classes :Rs : 30

Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:

i)Unreserved (second class): Rs.30

ii)Second class (reserved) and other classes :Rs : 60

2.

Cancellation charge per passenger o­n confirmed(reserved) tickets:-

i) 48 hours before the scheduled departure of the train minimum cancellation charge.

1st AC/executive class   : Rs 120

2AC/1st class                 : Rs.100

3AC/ACC/3A economy: Rs.90

Second sleeper class      : Rs.60

Second class                  : Rs.30

ii)Between 48 hours and 6 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.

iii)From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @50% subject to minimum charge as per (i) above.

(iv) No refund after the above prescribed time limit.

Cancellation charge per passenger o­n confirmed(reserved) tickets:-

i)48 hours before the scheduled departure of the train minimum cancellation charge.

1st AC/executive class   : Rs 240

2AC/1st class                 : Rs.200

3AC/ACC/3A economy: Rs.180

Second sleeper class      : Rs.120

Second class                  : Rs.60

ii)Between 48 hours and 12 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.

iii)between 12 hours and 4 hours before the scheduled departure of the train          @ 50% subject to minimum charge as per (i) above.

(iv) No refund after the above prescribed time limit.

3.

Partially confirmed :

Upto  two hours after the actual departure of the train.

Partially confirmed :

Upto  half an  hour before  the  scheduled  departure of the train.

4.

Refund o­n unused RAC/WL tickets:

Upto 3 hours of the actual departure of the train subject to deduction in clerkage charge.

No refund after the above prescribed time limit.

Refund o­n unused RAC/WL tickets:

Upto half an hour before the scheduled departure of the train subject to deduction in clerkage charge.

No refund after the above prescribed time limit.

5.

In case of cancellation of trains  for e-tickets:

Before 01.07.2015 for refund, TDR had to be filed.

No change for counter PRS ticket.

In case of cancellation of trains  for e-tickets:

W.e.f 01.07.2015, automatic refund is granted. Filing of TDR is not required. No change for counter PRS ticket.