17 August 2016


To facilitate rail passengers to get branded food during journey, IRCTC launched e-catering service during January, 2015.This system allows passengers to book food of their choice either from empanelled branded players from the market or from the Food Plaza in railway station through IRCTC portal http://www.ecatering.irctc.co.in or by downloading mobile application ‘Food o­n Track’.

At present this facility is available in more than 50 stations covering over 200 trains in Southern Railway.From an average of 10 meals per day, the site is now booking 200 orders with a minimum of 400 meals over Southern Railway.Options of ‘cash o­n delivery’ and ‘pre-paid’ are available.Customers can seek information from the above site which will assist in booking procedure and provide info o­n availability of vendors at rail stations. Some of the major empanelled branded players are Dominos, Five Star Chicken, KR bakes, Ratna Cafe, Adyar Ananda Bhavan, KFC, Channel Food Services (Chicking), etc.Recently, IRCTC introduced Child Meals in Chennai Central and Chennai Egmore through their Food Plaza which will be expanded to other stations in the near future.To ensure good food to all, IRCTC has empanelled M/s. Kudumbashree, an SHG run by the Government of Kerala and presently rendering service in Ernakulam.The process of empanelling SHG in Tamil Nadu is underway.