28 March 2015


Central Railway has always committed in providing facilities to its valued customers in all possible ways. Especially to reduce the long queues o­n booking counters it came up with other modes of ticketing systems such as JTBS (Jansadharan Ticket Booking Sevaks), ATVMs (Automatic Ticket Vending Machines) and recently launched Unreserved Mobile Ticketing system.

Amongst all the sale of tickets, sale through ATVMs is about 21% of total sale of tickets thereby reducing the queues o­n counters considerably.

Central Railway has installed initially 383 ATVM in a phased manner at 74 suburban stations and considering the response of the commuters further 275 new ATVMs were installed making the total to 658 ATVMs. At major stations o­n Central Railway has installed 39 at Thane, 33 at Kalyan, 24 at Dombivli, 24 at Kurla, 22 at Mulund, 22 at Ghatkopar, 19 at Dadar, 17 at Chhatrapati Shivaji Terminus and more than 10 ATVMs at Byculla, Sion, Vidhyavihar, Kanjurmarg, Bhandup, Kalva, Mumbra, Diva, Ulhasnagar, Ambarnath, Badlapur, Vadala Road, Mankhurd, Vashi, Sanpada, Nerul and Panvel.      

To purchase a ticket through ATVM the passenger has to purchase a Smart Card first which can be recharged as per requirement. The passenger is benefited with 5% more value i.e. with the charging of Rs 100/- the passenger can purchase the tickets valued at Rs 105/-.

To make these ATVMs more user friendly and to make them avail by more passengers Central Railway has deputed retired government employees as facilitators at some crowded stations.

The ATVM can also be availed to get the print of ticket booked through Mobile ticketing system.