As part of “Operation Five Minutes”, initiative of the Hon’ble Minister of Railways announced during 2015 Budget Speech, Indian Railways launched a mobile ticket booking facility for unreserved travel. This facility was first opened o­n Southern Railways and the Chennai Suburban section was covered in June 2015. This application enables passengers to avoid standing in queue for to purchase their journey ticket and also avoid usage of paper for printing of ticket. Users are now booking tickets using this application for journey over the suburban section and o­n an average 1,200 passengers are booking journey tickets, using this application.

Fifty two percent (52%) of passengers o­n the suburban section travel with season tickets. To help reduce the waiting time in queue for these customers, CRIS has further developed for Indian Railway, the Season Tickets feature o­n the same application.

Season Tickets can now be booked between pair of stations lying over Chennai Suburban, using the same application and will be valid o­nly from the next day of the booking day unlike journey / regular ticket. Season Ticket can be booked from any location and there is no restriction in booking within the station or within the 5 km radius applicable to journey ticket, which was restricted in for journey tickets due to Geo fencing. This application also facilitates the renewal of the season tickets purchased already through the UTS ticket.

Just like journey tickets booked o­n this app, the Season ticket too can be carried o­n the phone and shown when requested for by ticket checking staff.

The details of how to book season tickets is available o­n Southern Railway Website (

Further, now booking of Platform Ticket has also been developed o­n this application and enabled for 5 major stations (Chennai Central, Chennai Egmore, Mambalam, Tambaram and Perambur).

For booking of platform ticket, the Geo fenced area is modified slightly so that platform tickets can o­nly be booked within a radius of 2 km around the station and cannot be booked inside the station and along the track.

With these two new features – i.e. Season Ticket booking and renewal o­n the mobile, and booking of platform tickets, users can not o­nly avoid counter queues completely but they can carry the ticket o­n their phones too.